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PeerOS
Operational visibility for peer support programs while protecting confidential support content.
PeerOS helps organizations intake support requests, route cases, notify peer supporters, log interactions, manage handoffs and referrals, and report on program activity without exposing confidential detail in general operational views.
- Peer support
- Privacy
- Analytics
- Multi-program SaaS
A closer look.



What it does.
- Public support intake and direct peer-support roster options
- Support activity logging, reminders, and case progression
- Coordinator dashboards for workflow status, follow-up visibility, and program health
- Program join links and join-request approval flows
- Reporting, analytics, compliance, and export tools
- Training logging, approval, expiry tracking, and compliance gating
Under the surface.
- Next.js App Router, React, TypeScript, Tailwind, and shadcn/ui
- PostgreSQL with Prisma and multi-organization, multi-program foundations
- Twilio SMS and AWS SES notifications with SMS-first operations
- AWS S3, ECS Fargate, RDS, EventBridge jobs, and Sentry monitoring
- Architecture separates operational workflow, confidential content, and analytics
Why I built it.
- Designed for first responder and support-oriented organizations
- Supports coordinator-led routing, peer assignment, handoff, referral, escalation, and tandem support
- Prioritizes privacy, low-friction access, and program configurability
AI in the process.
- Used agents to work through privacy-sensitive states, role boundaries, handoffs, and escalation paths
- Moved faster on domain modeling, implementation planning, UI iteration, and QA
- Kept confidential data boundaries and operational visibility decisions under direct review